Betstars is a real underdog in the scene. The platform has been on air as an independent label since November 2015. The sports betting portal is the bookmaker section of Pokerstars. There is no doubt that there is sufficient experience in the field of gambling. So far, customers have only been able to place a few bets in the side area of Pokerstars. With Betstars, Rational Gaming Europe Limited now offers a fully-fledged betting portfolio. Of course, a top poker provider does not have to be a good bookmaker at the same time. We have looked behind the scenes in the following test.
Please note: Betstars is until further notice no longer active on the German market. If that should change, we will report here naturally over it. Until then we recommend the offerer WirWetten with its Wettbonus of 100 euro.
The bet offer of Betstars was clearly extended in the last weeks. The offers are partly equipped with very high odds. For the German betting friends there’s a little extra: absolute tax exemption on top. All Betstars deposits and withdrawals are processed free of charge, whereby the electronic direct debit as payment method stands out. The customer support team also does an appealing job. The welcome bonus in the form of four free bets is not really competitive.
In our detailed Betstars test we took the bookmaker more exactly under the magnifying glass.
offer at sport bets – nearly each week new kinds of sport
started Betstars after our experiences with modest ten disciplines. But in the last weeks the bookie has made a lot of progress. Meanwhile the customers already have the choice between 25 different kinds of sport. On a daily average, the number of individual offers has levelled off at around 18,000 to 20,000. Betstars clearly focus on the mainstream. The portfolio is led by King Football, although the betting provider is by no means limited to the top leagues. Less well-known leagues from more exotic countries such as Colombia, Mexico or the Jordan are also available. Tennis, ice hockey and basketball rank behind football. Horse races and darts are also an important part of the portfolio. According to our Betstars experience, the bookie also cuts a good figure in the American disciplines, i.e. baseball, American football and rugby. The real exotics, on the other hand, are still being dispensed with. Futsal, snooker and cricket are already the “most unusual” sports.
Betstars are placed in the upper midfield in the depth of the betting options. In the most important football leagues, such as the Bundesliga or the Premier League, the bookmaker is on the ball with about 100 bets per game.
Customer service – professionalism recognizable, but only in writing
Customer service benefits from the wealth of experience of poker stars. It is clearly evident that absolute specialists are here at work, which already for years in the gambling world successfully work. The competence and friendliness are impeccable. On the positive side, our experience shows that it is very, very rarely necessary to contact support. Betstars works with a very extensive and clear FAQ menu, in which the most important information can be found without question.
In our opinion, the availability of the service team itself does not really deserve a top rating, even though the support is officially available 24 hours a day. The online provider only works with a contact form and by email. There is no live chat and no telephone hotline. Customers, which would like to clarify problems fast and directly, stand here before a small obstacle. Betstars can be kept to the advantage that the written inquiries are answered fast, concretely, helpfully and individually. With standard texts no sport weather is “dispatched” with the bookmaker.
Sports Bet Bonus – Free bet if first bet loses
The welcome gift is very different from the top bookmakers. The bookie starts with a free bet of 25 Euro each. The prerequisite is that a qualifying bet of the same amount is placed in advance with a minimum odds of 2.00 . If the first bet is then lost, there is a free bet of 25 euros. The Free Bet will be booked automatically. No classic Betstars bonus code is required for activation.
For the free bet itself, please note that the betting tips must be played as a solo ticket with a minimum odds of 2.00 Euro. The use of the free bets always remains the property of the bookmaker. In the event of success, only the net profit is transferred to the player’s account. With Bettbonus comparison Betstars cannot tear out trees with its welcome gift. The possible additional profit is very limited. It should also be noted that the free bet expires after seven days if it is not used.
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Payment options – debit as a highlight
In the transfer portfolio there’s a surprise. Betstars supports the electronic direct debit as a payment method. In the bet offerer comparison the young on-line bookmaker provides thereby nearly a however position characteristic. The customers can let the Depositbeträge debit comfortably from the account. However, no user should think of fraud at this point. If the amounts are back-booked, there are firstly no profit disbursements and secondly the payment method is blocked. In any case, Betstars carries out a creditworthiness check in advance during the direct debit procedure.
In addition, Visa and Mastercard credit cards are supported at the bookmaker’s till. Deposits with the virtual Entropay Card and the simple Maestro Card are also possible. The traditional banking method is trimmed to real time with Sofortüberweisung and Giropay. In addition, users can choose between the e-wallets from Skrill, Neteller and EZIPay. The payment methods are rounded off by the prepaid codes of the Paysafecard. It is a pity that the electronic wallet Paypal has not been used at all so far.
The payouts are reliable, whereby Betstars uses numerous technical methods which have already been used for a deposit. Exceptions are, of course, the Paysafecard, the electronic direct debit or Giropay. Bank transfer is always available as an alternative. Betstars works according to the rules of the closed money cycle, which means that all withdrawals are made via the method of deposit. All deposits and withdrawals are free of charge.
Security – Only Pokerstars as quality mark
The highest score in the test is according to our Betstars rating for the area of security. Behind the portal stands with the Amaya group a global Big Player of the gambling scene. The listed holding company is one of the financially strongest companies in the world. This fact alone should provide customers with the necessary advance of trust.
The official sports betting provider is Rational Gaming Europe Limited. The company is also responsible for the well-known portals of Pokerstars and Full Tilt Poker. The EU license was issued by the Malta Gaming Authority.
In the sponsorship sector, Betstars has logically not yet appeared. However, it can be assumed that the bookmaker will be able to offer top-class partnerships in the future. The two top stars Cristiano Ronaldo (Real Madrid) and Neymar (FC Barcelona), for example, are working as testimonials for poker stars. Betstars should therefore have the necessary contacts.
Sports betting odds – convincing offers from A to Z
In the odds comparison there is certainly a very positive surprise. The young online bookmaker does not have to hide at this point – on the contrary. On average, the quota key is a good 94 percent. In the most important football leagues it goes even higher. Mathematical payouts of 96 or 97 percent are not uncommon. Betstars definitely already plays in the Champions League when it comes to odds.
The most positive fact is that the offers also hardly decrease in the frame areas. Even at rather unimportant events, the bookie still calls up a payout key of around 92 percent. The stability of the odds is also given according to our experiences. Shortly before the start of a game, only insignificant fluctuations can be seen. There is also no preference for favourites or outsiders in the online bookie.
Useability of the website – acclimatisation must be
The usability of the website can be seen in the Betstars test somewhat critical. The structure of the sports betting portal is somewhat atypical. The problem-free navigation is not given at every place. The most important disciplines are faded in in the web page header. The majority of sports, however, can only be opened in the submenus. Also the representation of the events is somewhat unfortunate from our point of view. But if you have bet Betstars two or three times, you might get along with the structure of the homepage to some extent.
Optically, the portal inevitably reminds you of Pokerstars. Graphically, the website is certainly not a masterpiece, but also not really worthy of criticism.
Mobile bets are only possible to a limited extent with Betstars. In the field report there is a clear minus at this point. Only the iPhone and iPad users get a chance on the go. Prerequisite is the download of the native Betstars app. All other systems are excluded from the betting provider. The bookie explicitly points out on its website that no smartphone betting is possible.
Live betting – concentration on the most important games
In the live betting sector Betstars is clearly behind the market leaders. Although the most important sports events have real-time odds, there are significant gaps in the portfolio as a whole. Football fans can easily place their bets on the Champions League or the Bundesliga, but anyone looking for live bets in the lower-ranking segment will have difficulties here and there. However, there are some daily updated bets from more distant regions to be found here, so that the bottom line is that there is a mediocre rating.
The weak points in tennis are even clearer. While the ATP and WTA events are almost completely represented, the ITF tournaments are left out. Ice hockey and basketball are also very well represented in the live sector. However, the visual presentation is in need of improvement. Because more than the “dry” odds are not offered to customers here.
Other offers / additional services of the bookmaker – Here the provider blossoms on
It is not really possible to speak of framework offers in the actual sense with Betstars. Logically the bookmaker platform is connected with the arena of Pokerstars. The map freaks can take place around the clock at thousands of tables. Not to be forgotten is the attractive Pokerstars Casino, which provides the desired distraction for in between.
Limits of sports betting – Up to one million Euro
The limits stand out positively in the Betstars rating. The betting provider appeals to recreational players and professionals alike. Customers who prefer a cautious start can place their bets starting at ten cents. The maximum amount varies depending on the type of sport and the competition. As a rule, however, the stake is based on the profit limit. Betstars has integrated a detailed list of maximum limits into its terms and conditions. In the most important football leagues, revenues of up to one million euros are possible. Bet tips or sport bet strategies can be exhausted here thus unconditionally.
After our experiences the High Roller, which invest gladly in the five-digit range, should be with Betstars in very good hands.
bet tax – The cost pays Betstars alone
A plus point in the Betstars test is given for handling the bet tax. German customers do not come into contact with the annoying special tax at any point. Betstars bears all the costs out of its own pocket – and that is for won and lost bets. For customers, every ticket is billed according to the formula: gross equal net. For example, anyone who successfully places a bet of 2.50 with a stake of 100 euros will receive the full 250 euros. There are hidden fees or expenses apart from the Betstars tax logically not.
Fazit – Basis for a successful future
The most important fact itself surely that Betstars works seriously. The affiliation to the Rational Group and the EU license from Malta provide the appropriate framework conditions. It can be seen that Betstars wants to have a say in the choice of the best sports betting provider. The foundations for a successful future have undoubtedly been laid – no more, no less. There are already very good marks for the odds. These offers will be upgraded due to the exemption from betting tax. According to our Betstars experience, the direct debit payment is particularly noteworthy. It couldn’t be more customer-friendly. All deposits and withdrawals are also free of charge. The support team earns good marks, which are however somewhat overshadowed by the limited accessibility. The structure of the website, on the other hand, is somewhat critical. There’s a clear minus point in the mobile betting area. You can certainly argue about the free bets at the start, but they are certainly not a bestseller.
In the current overall assessment, the Betstars Test scores 77 out of 100 possible points.
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Your experiences with the betting provider
You have read our detailed Betstars experiences. What is your opinion about the bookmaker? Can the Pokerstars offshoot already keep up with the top dogs of the scene? Share your impressions with the sports betting community. Help to make the right betting provider choice with your positive and negative reports.